Effective Date: 07th June 2025

Welcome to Sunspire Holidays. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://sunspireholidays.com.

1. Who We Are

Sunspire Holidays is a travel and tour company specializing in curated Sri Lanka holiday experiences. Our website address is: https://sunspireholidays.com.

2. What Personal Data We Collect and Why

a. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string (hash) from your email may be sent to Gravatar to display your profile picture. Gravatar’s privacy policy.

b. Booking Forms and Contact Forms

When you make a booking inquiry or fill out our contact form, we collect your:

  • Full Name
  • Email Address
  • Phone Number (if provided)
  • Travel preferences and trip details

This information is used only for handling your travel inquiry or booking.

c. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as other users may download and extract such data.

d. Cookies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and gather analytics for improvement. You can manage or disable cookies in your browser settings.

Cookies we may use include:

  • Comment form cookies (remember your details)
  • Login cookies (for account access)
  • Analytics cookies (Google Analytics or similar tools)

e. Analytics

We may use Google Analytics or similar services to collect non-personalized, anonymized data such as:

  • Your IP address
  • Browser type
  • Pages visited
  • Time spent on site

This helps us improve our site’s performance and content relevance.

3. Embedded Content From Other Websites

Articles on this site may include embedded content (e.g., YouTube videos, Instagram posts, maps, or blog articles). Embedded content behaves as if you visited the external site directly. These websites may:

  • Collect data about you
  • Use cookies
  • Track your interaction if you’re logged in to their service

4. Who We Share Your Data With

We do not sell or rent your personal data. However, we may share information with:

  • Our trusted travel partners (hotels, guides, transport providers) only as needed to process your travel booking.
  • Payment processors or third-party tools used to facilitate bookings and transactions.
  • Spam detection services for comments (e.g., Akismet or similar).

5. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. For registered users (if applicable), we store the information provided in their user profile.

For booking inquiries or communications, data may be retained for up to 12–24 months for customer service, accounting, and business record purposes.

6. What Rights You Have Over Your Data

You may request to:

  • Access the personal data we hold about you
  • Receive a copy in an exportable format
  • Request data correction or deletion

This excludes data retained for legal, administrative, or security obligations.

To exercise your rights, email us at: admin@sunspireholidays.com

7. Where Your Data Is Sent

Visitor comments and form entries may be checked through automated spam detection and anti-fraud services. Data may also be processed by secure third-party cloud services and booking tools.

8. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us personal information, contact us immediately for deletion.

9. Security

We use SSL encryption, secure forms, and limited access protocols to protect your information. However, no method of transmission over the Internet is 100% secure.

10. Changes to This Privacy Policy

We may update this policy occasionally to reflect legal changes, service upgrades, or customer feedback. The latest version will always be available on this page.

11. Contact Us

For questions regarding this Privacy Policy, contact:

Sunspire Holidays
Email: contact@sunspireholidays.com
Phone: +94 70 228 9167 
Website: https://sunspireholidays.com